You may request a return within 30 days of receiving your order. To be eligible for a change-of-mind return, the item must be unused, in its original condition and packaging, and accompanied by proof of purchase.
To request a return, email LaqtaStore2026@gmail.com with your order number and the reason for the return. Please wait for our instructions before sending an item back. We will provide the return address and explain the shipping arrangements when we approve your request.
If an item arrives damaged, defective, or different from what you ordered, contact us at LaqtaStore2026@gmail.com as soon as possible. Include your order number and photos where helpful so we can review the issue and arrange an appropriate solution.
Once we receive and inspect an approved return, we will let you know whether the refund has been approved. Approved refunds will be issued to the original payment method. Your payment provider may take additional time to make the funds available.
This policy does not limit any rights you have under applicable UAE consumer-protection law.